3 Easy Ways to Automate Your Booking Process
Manual booking processes are costing Australian small businesses precious time and money every single day. Let clients schedule appointments, get reminders and pay online 24/7 instead of playing phone tag or managing paper calendars. With 40% of SMEs are currently adopting AI, a 5% increase compared to the previous quarter , automation is becoming essential for staying competitive.
Set Up Online Booking Software
Free version! platforms like SimplyBook.me or Square Appointments eliminate the back-and-forth emails entirely. The bookitLive online booking system has reduced 'no- shows' and last minute cancellations, existing and new clients can make appointment booking 24/7 . These systems integrate with your existing calendar and payment processing, allowing customers to book, pay, and receive confirmations instantly.
Automate Your Reminder System
Send automated reminders and updates to staff and clients whenever appointments are booked, canceled, or rescheduled through SMS, email, or WhatsApp. Send automated receipts as well as reminder notifications throughout the scheduling process to keep clients prompt . This simple automation can reduce no-shows by up to 30% while saving you hours of manual follow-up work each week.
Integrate Payment Processing
Accept online payments & deposits through a range of payment processors like PayPal, Stripe and more directly through your booking system. Using online bookings with payments we have eliminated the need for manual processing and have reduce the risk of human error . This ensures you're paid upfront and reduces the administrative burden of chasing payments later.
Getting Started
Start with one automation tool and gradually expand as you become comfortable with the system. Most platforms offer free trials, so you can test what works best for your business before committing. At Coastal Programs, we help local businesses implement these time-saving solutions, allowing you to focus on what you do best while technology handles the routine tasks.
